Microsoft Outlook 365

Course Taught With: Desktop Version of Office version 365 (Microsoft Windows PC) Software and Courseware

Knowledge Prerequisites

To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to start programs, switch between programs, locate saved files, close programs, and use a browser to access websites. You can obtain this level of skills and knowledge by taking the Windows for End Users Course.

Certification Notes: Certification exams are administered by third party testing companies. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact the corresponding testing provider to take a certification exam.

Course Outline

Outlook – Level 1

Lesson 1: Getting Started with Outlook
Topic A: Navigate the Outlook Interface
Topic B: Work with Messages
Topic C: Access Outlook Help
Topic D: Navigate Outlook on the Web

Lesson 2: Formatting Messages
Topic A: Add Message Recipients
Topic B: Check Spelling and Grammar
Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations
Topic A: Attach Files and Outlook Items
Topic B: Add Illustrations to Messages
Topic C: Manage Automatic Message Content

Lesson 4: Customizing Message Options
Topic A: Customize Reading Options
Topic B: Track Messages
Topic C: Recall and Resend Messages

Lesson 5: Organizing Messages
Topic A: Mark Messages
Topic B: Organize Messages in Folders

Lesson 6: Managing Contacts
Topic A: Create and Edit Contacts
Topic B: View and Print Contacts

Lesson 7: Working with the Calendar
Topic A: View the Calendar
Topic B: Create Appointments
Topic C: Schedule Meetings
Topic D: Print the Calendar

Lesson 8: Working with Tasks and Other Apps
Topic A: Create Tasks
Topic B: Work with Other Apps

Outlook – Level 2

Lesson 1: Modifying Message Properties and Customizing Outlook
Topic A: Insert Hyperlinks and Symbols
Topic B: Modify Message Properties
Topic C: Add Email Accounts to Outlook
Topic D: Customize Outlook Options

Lesson 2: Organizing, Searching, and Managing Messages
Topic A: Group and Sort Messages
Topic B: Filter and Manage Messages
Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox
Topic A: Manage Junk Email Options
Topic B: Manage Your Mailbox Size

Lesson 4: Automating Message Management
Topic A: Use Automatic Replies
Topic B: Use Rules to Organize Messages
Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings
Topic A: Set Advanced Calendar Options
Topic B: Create and Manage Additional Calendars
Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts
Topic A: Import and Export Contacts
Topic B: Use Electronic Business Cards
Topic C: Forward Contacts

Lesson 7: Sharing Outlook Items
Topic A: Assign and Manage Tasks
Topic B: Share Your Calendar
Topic C: Share Your Contacts

Lesson 8: Managing Outlook Data Files
Topic A: Use Archiving to Manage Mailbox Size
Topic B: Work with Outlook Data Files